Shipping and delivery
Most of our objects are manufactured after the order is received. The delivery times listed below start to run after the production is completed. The respective production time is indicated in the product description, in addition we will inform you about the contact regarding the delivery time. The production time is between 4-8 weeks.
Austria & Germany : Unless otherwise stated in the product description, we will ship your order within 2 business days after production time (the item specific production time is stated in the product description for each item). Shipping is free of charge.
Since we do not cover shipping costs for returns, we list the item-specific shipping costs in the product description as a guide.
Europe EU countries : You will usually receive your order within 3 - 6 days, depending on the destination. Shipping costs are added to the product cost and vary. Item specific shipping costs are indicated in the product description.
Non-EU countries : You will usually receive your order within 1 - 2 weeks, depending on the destination country and customs clearance. Shipping costs are added to the product cost and vary. The object-specific shipping costs are indicated in the product description. Deliveries to non-European countries may incur additional duties, taxes and fees for which the recipient / customer is solely responsible. We are happy to help make sure everything goes smoothly.
Tracking allows you to track your packages and see the estimated delivery time. You will receive an email with a link to track your shipment. Please check the spam folder or the "Unknown" folder of your mail server, there could be important notifications about your shipment.
You can find detailed information about return and right of withdrawal in our terms and conditions.